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Published by IL NET / ILRU NetWork Quarterly |
How well are YOU prepared for a hurricane, flood, fire, terrorist attack or otherEMERGENCY!
As I write, the states along the Gulf Coast are recovering from Rita—a category three hurricane. This time, the east Texas and West Louisiana coasts were the targets. Here in Houston, ILRU’s headquarters, thousands of Katrina evacuees who remained in shelters were evacuated to another state. And many of those of us who live here and in the surrounding areas evacuated, too. It all serves to reinforce the message we hope to convey with this newsletter—disasters happen. They don’t ask for permission. They don’t wait until we’re ready. The responsibility for preparedness rests on us. Katrina served up a powerful reminder that many first-responders and relief agencies still don’t grasp the obstacles that confound people with disabilities and other vulnerable citizens in times of crisis. The independent living community can and should be a major player in changing that. In the months to come, the ILNet is committed to advancing that idea.
We will have plenty of things to talk about and work through, thanks First, though, we need to make sure that IL consumers, staff and centers have their own “preparedness acts” together. For some in our community, it is truly a matter of life and death. For that reason, those of us in the business of serving and supporting people with disabilities have a particular responsibility to be sure we are prepared and able to respond when and where disaster strikes. —Richard Petty, ILNet Director Frieden shares lessons learned in 2001 Houston flood
People that know him—people around the world— know that Lex Frieden wears a lot of different hats as an advocate for people with disabilities. He is the chairperson of the National Council on Disability, a professor at Baylor College of Medicine, a senior vice president at TIRR (The Institute for Rehabilitation and Research) and director of ILRU. And that’s the short list. The experience that best prepared Frieden for a leadership role in the national response to people with disabilities devastated by Hurricane Katrina, however, has less to do with any of those and much more to do with personal experience. Frieden and his family are survivors of another weather disaster—Tropical Storm Allison—which sent destructive flooding through downtown Houston in 2001. They had an “up close and personal” confrontation with the overwhelming fear, uncertainty, confusion, frustration and loss that millions of people in the Gulf Coast states are experiencing now. Frieden—a quadriplegic as the result of a spinal cord injury—understands the (literally) sinking feeling of being reliant on a wheelchair that is being swallowed by rising water. His family will never forget the agonizing wait to be evacuated, the sad realization their home was uninhabitable or the seemingly endless paperwork and red tape associated with getting help from disaster relief agencies. Frieden recalled what he learned from that experience in a recent nationwide webcast sponsored by ILRU. He was joined by Mark Johnson, advocacy director at Atlanta’s Shepherd Center, and Richard Petty, ILNet director. Among other topics, the wide-ranging discussion included advice for individuals and families who need assistance to recover from the catastrophe, ideas for CILs and others for ways to assist people with disabilities in this time of crisis, and the need to document the ongoing barriers and problems people with disabilities have experienced as they try to recover from the disaster and move on with their lives. (Note: Highlights on specific webcast topics appears as boxed information throughout this newsletter. —Ed.) ADVICE TO SURVIVORS: Be persistent, be clear, be strongGet registered with FEMA. Register online (if you have computer access) or call as often as you need to get through. Don’t give up. Being registered is critical for receiving the array of FEMA’s relief services that will be available in the near future. Be absolutely clear in your communications with FEMA and other relief agencies that you are a person with a disability who has special needs. Be very clear about what your needs are. They cannot be expected to address needs or resolve issues they don’t know about. Temporarily, a number of organizations are offering housing; but, eventually, FEMA will be the main housing provider. The agency has an elaborate system to determine need and how much money they will provide people. Be sure to indicate the extent of your need for accessible housing. They can waive some policies—if they are aware of your need. When FEMA asks you to list family members you should only list persons in your immediate family unit. Do not include members of your extended family or other persons who do not ordinarily live with you. Doing so could affect how much money you get. They should register separately. Link up with a center for independent living or some other organization or person who can work as your advocate or case manager. They can make calls on your behalf and generally help you navigate the complicated maze relief agencies and supports. Keep a notebook, an envelope or some other way to keep up with the various papers, numbers, cards, etc. you will collect in your dealings with relief organizations and others. It’s important to keep them with you. Typically, once you get past the intake desk at a FEMA center, people staffing the various desks (financial assistance, housing, etc.) will be knowledgeable about specific relief benefits. There should also be at least one person who understands disability-related issues. If at any time you feel the people you are talking to are not responding to your particular disability-related needs, ask to speak to a supervisor who is more likely to be knowledgeable. FEMA CONTACT INFO: 800-621-FEMA (3362); 800-462-7585 (TTY) http://www.fema.gov A few things to know, do and have before registering with FEMA (Source: www.fema.gov)
Who did Katrina leave behind? Houston survey gives first glimpse of survivors’ issuesMore than one in 10 (14%) Hurricane Katrina evacuees report a family member, neighbor or friend was killed by the storm or subsequent flooding and more than half report that their home was destroyed (55%) and that they are separated from or missing members of their immediate family (53%). The survey also found that evacuees in Houston shelters face serious health challenges that will complicate relief and recovery efforts. Key health-related findings include:
Among those surveyed, 98% are from the New Orleans area and about three-quarters
of those (73%) have lived there their whole lives. In surviving this tragedy,
an overwhelming majority of the evacuees in Houston shelters (92%) say
that religion played an important role in SOURCE: Survey of evacuees in shelters in Houston sponsored by The Washington Post, Kaiser Family Foundation and Harvard School of Public Health. Find detailed information online: http://www.kff.org. Lessons learned from 9-11 still apply as CILs re-evaluate disaster plans after KatrinaNo two disasters are exactly alike, so there’s probably no way to plan for everything that will happen during or after an emergency. Still, we can learn from folks who have actually been through the experience. With that in mind, we offer the following tips–listed in no particular order–garnered from interviews with Center for Independence of the Disabled, New York and the New York Statewide Independent Living Council in reflecting on their own preparedness in the aftermath of Sept. 11, 2001. Based on what we are learning about the Katrina aftermath (from consumers and service providers), the information still seems relevant. –Ed
Good (and free!) preparedness resource for CILs and othersWhat if your CIL sits right in the path of the next disaster. Maybe it’s a hurricane. Perhaps a flood. Possibly a fire. How will you communicate with staff and consumers to make them aware of the problem or check on their well-being? How will you access important records and documents if you can’t get back to your office? What if your records are destroyed in the disaster? How will you assure that consumers who rely on you for services and supports are getting what they need? How quickly will you be able to restore your operations—with or without your office? Being truly prepared for a disaster is something most of us say we’ll get around to—some day. Unfortunately, catastrophe doesn’t abide by our schedules. For CILs, not being prepared when disaster strikes could have serious—possibly life-threatening—consequences for people with disabilities. In searching for good resources to help CILs assess and enhance emergency readiness, ILNet came across the Public Entity Risk Institute (PERI). PERI’s website (www.riskinstitute.org) is loaded with excellent information on risk management, disaster preparedness and related topics. One publication in particular caught our attention. Open for BusinessSM is a free comprehensive disaster planning toolkit that includes great tips, checklists and forms that help organizations evaluate and plan for emergencies. The booklet was developed by the Institute for Business and Home Safety (IBHS), with PERI funds. You can download it at www.ibhs.org/docs/OpenForBusiness.pdf. Like PERI, IBHS (www.ibhs.org) has a lot of useful information you may want to check out while you’re there. The following paragraphs are excerpted from the 47-page guide as a sampling of the tips available for two communications methods CILs regularly depend on—computers and telephones. Computer Considerations “When there is sufficient warning about an event, such as a hurricane, you might decide to move some of your computer equipment and software to a safe place, so that it could be utilized at your recovery location. ... In addition, you could require that all employees take their laptops with them, in order to provide the option to work from home or at a recovery location. “Some disasters occur without warning, though, so you want to be sure you have alternatives available. Other reminders:
Telephone Tactics“... Communication with employees, vendors, customers, emergency officials and other key contacts is vital to your ability to resume business operations following a disaster event.
(Source: www.ibhs.org)
Pay attention to your own mental and physical health Advice to relief workers: Take care of yourselves!The following is an excerpt from the Sept. 10 entry in the online “ILRU Disaster Relief Journal” available on ILRU’s home page: www.ilru.org. It will be many months—possibly years—before we can really feel that all the problems are resolved for the survivors of the recent hurricanes. Those of you on the front lines of assistance are so important to the effort. We include this information hoping you will pay attention to your own physical and mental health. —Ed. CIL staff have been on the front lines of disaster recovery for several weeks now. The same is true for SILC staff and so many other organizations that serve people with disabilities. As in the 911 attack and other disasters, the IL community has responded with lightening-quick aid to the people in need. It is crucial to make sure you’re taking care of yourselves, even as you assist and support others. We wanted to offer some self-care tips, as well as resources to help you help others. You’ve been called on to do the almost impossible in the midst
of chaos and without telephones, electricity, or running water. For some
of you, your own homes have been destroyed and families scattered. Yet,
you’ve continued to work to find those who are missing, helped secure
shelter, food, water, medical supplies and equipment, and now, you’re
helping to locate more permanent housing. You have Most of you’ve have had little sleep—and almost certainly,
no good rest. Many of you have told us of your exhaustion and of your
great frustration and anger with systems that seem to have completely
ignored people with disabilities. It is crucial to make sure you’re
taking care of yourselves, even as you assist and support others. We wanted
to offer some self-care tips, as well as resources to help you help The staff of SAMHSA, a federal agency that deals with mental health issues, have prepared Self-Care Tips for Emergency and Disaster Response Workers. The SAMHSA publication emphasizes that no one responding to a disaster is untouched by it. This one of a number of publications related to disaster/trauma available on the agency’s website: www.mentalhealth.samhsa.gov. Self-Care Tips for Emergency and Disaster Response WorkersNormal Reactions to a Disaster Event
Signs That You May Need Stress Management Assistance
Ways to Help Manage Your Stress
Source: www.mentalhealth.samhsa.gov
Personal Preparedness: Taking charge of your destiny in a disaster(You have to start preparedness planning somewhere. We offer these quick checklists to help CIL staff and consumers launch their own readiness preparations. —Ed.) Checklist: Things to have, know and do
Support networks: Important things to remember
Checklist: Things to keep with your or have handy in a crisis
SOURCE: www.preparenow.org Preparedness group lists “most important things” in disastersSome disasters—like hurricanes—usually announce themselves, giving folks a little bit of time to collect necessities and evacuate, if needed. Other catastrophes—like earthquakes, tornados, explosions or fires—arrive without warning. People may be forced to stay in place for several days. No group is more aware of that than the San Francisco Bay Area Emergency Preparedness Coalition. The organization—operating in the heart of earthquake country—works to “ensure that the needs and concerns of vulnerable people are addressed in emergency preparedness and response.” The following guidance from the organization appeared in the January 2002 ILRU Network. And it’s still good advice. The Coalition has a number of good tip sheets and other information on its website: www.preparenow.org. –Ed.) In the event of a serious disaster everyone should be self-sufficient for at least three days without help or emergency services, with streets closed and with no stores open. There may be no electricity, gas, water or telephone service. Remember your home is the best place to stay–if it is not too badly damaged to be safe. The most important things to have:
Emergency Health InformationName__________________________________________________________ Street Address____________________________ City/State/_______________ Phone: Home_______________ Work________________ Fax____________ Birth Date _____ / _____ / _____ Blood Type___________________________ Social Security Number ___________________________________________ Health Insurance Carrier__________________________________________ Individual Number ______________ Group Number_____________________ Physician(s) Name Physician(s) Phone ______________________________________ _______________________ ______________________________________ _______________________ Emergency Contact(s) Name Contact(s) Phone ______________________________________ _______________________ ______________________________________ _______________________ ______________________________________ _______________________ Conditions/Disability______________________________________________ Medications ____________________________________________________ Assistance Needed ______________________________________________ Allergies_______________________________________________________ Immunization Dates______________________________________________ Communication/Equipment/Other Needs _____________________________ _______________________________________________________________ An emergency health information card communicates to rescuers what they need to know about you if they find you unconscious or incoherent–or if they need to quickly help evacuate you. Make multiple copies of this card to keep in emergency supply kits, emergency carry-with-you kits, car, work, wallet and purse (behind drivers license or primary identification card) wheelchair pack, etc. The form above can be folded down to wallet size. HUMANE SOCIETY’S DISASTER PREPAREDNESS CHECKLIST FOR SERVICE ANIMALS AND PETS
(Source: www.hsus.org) NETNOTES
Last April, the National Council on Disability published Saving Lives: Including People with Disabilities in Emergency Planning. As described on the NCD website, the report “provides an overview of steps the federal government should take to build a solid and resilient infrastructure that will enable the government to include the diverse populations of people with disabilities in emergency preparedness, disaster relief, and homeland security programs.” Find an electronic copy of the report at www.ncd.gov/newsroom/publications/2005/saving_lives.htm. In July, the Federal Interagency Coordinating Council on Emergency Preparedness and Individuals with Disabilities published its own recommendations to President Bush in its first annual report. It’s available online at www.dhs.gov/interweb/assetlibrary/CRCL_IWDEP_AnnualReport_2005.txt. The ICC was established to ensure that the Federal government appropriately supports safety and security for individuals with disabilities in disaster situations. ILRU NetWork is published quarterly by IL Net, a collaborative project between ILRU and the National Council on Independent Living to provide training and technical assistance to centers for independent living and statewide independent living councils nationwide. For more information, contact: Lex Frieden, ILRU Director Substantial support for development of this publication was provided by the Rehabilitation Services Administration, U.S. Department of Education. The content is the responsibility of ILRU and no official endorsement of the Department of Education should be inferred. Published by the IL Net, a collaboration of ILRU and NCIL October 2005 |
| For more information, contact: Independent Living Research Utilization The mission of the IL NET is to provide training and technical assistance on a variety of issues central to independent living today--understanding the Rehab Act, what the statewide independent living council is and how it can operate most effectively, management issues for centers for independent living, systems advocacy, computer networking, and others. Training activities are conducted conference-style, via long-distance communication, webcasts, through widely disseminated print and audio materials, and through the promotion of a strong national network of centers and individuals in the independent living field. ILRU is a program of The Institute for Rehabilitation and Research (TIRR), a nationally recognized, free-standing medical rehabilitation facility for persons with physical and cognitive disabilities. TIRR is part of TIRR Systems, which is a not-for-profit corporation dedicated to providing a continuum of services to individuals with disabilities. Substantial support for development of this publication was provided by the Rehabilitation Services Administration, U.S. Department of Education. The content is the responsibility of ILRU and no official endorsement of the Department of Education should be inferred. ©2005 ILRU Program, All rights reserved |