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IL & Outcome Measurement: What You Need to Know

About the Presenter

Mike Hendricks received his Ph.D. in Methodology and Evaluation Research from Northwestern University, and ever since, he's worked to help programs become as effective as possible. In particular, Mike believes it's very important that CILs and SILCs know exactly what we're trying to achieve, have a way to measure how we're doing, monitor our progress on a regular basis, and consistently use what we learn to improve our efforts. He's successfully used this approach with a wide variety of clients - governments at all levels (city, county, state, national), foundations, national nonprofit associations, and local service delivery agencies.

Mike is also a well-known and respected member of the program evaluation community. A former board member of the American Evaluation Association, he serves on the editorial board of the American Journal of Evaluation, speaks and publishes regularly, and is often invited to train others. Mike recently spent two weeks in England training front-line service providers in five different cities.