Remote Support Services for People with Intellectual and Developmental Disabilities

To help ensure continuity of care during the pandemic, states were granted flexibility to use technology to deliver home and community-based services, including telehealth and remote support services to consumers, including people with intellectual and developmental disabilities (IDD). As a result, states were able to continue promoting independence, self-determination and autonomy while helping people feel safer and more secure during the height of the pandemic. Findings from a study in the Journal of Policy and Practice in Intellectual Disabilities suggest that remote support may be able to reach people with IDD who do not have access to direct support professionals.

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