Evaluating Your Outcomes Focused SPIL (6 Hours)
About the Training
This training was originally presented as a one and one-half day on-location training at the 2011 SILC Congress.
Videos/Training Materials/Resources Sessions
Day One
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Evaluating Implementation of SPIL Objectives, Part 1 (01:10:00)
Presenter: Michael Hendricks
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Evaluating Implementation of SPIL Objectives, Part 2 (00:31:18)
Presenter: Michael Hendricks
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Evaluating Progress on SPIL Objectives (01:23:21)
Presenter: Michael Hendricks
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Group Discussion of SPIL Objectives (00:30:02)
Facilitator: Michael Hendricks
Day Two
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Evaluating Consumer Satisfaction, Part 1 (01:06:26)
Presenter: Michael Hendricks
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Evaluating Consumer Satisfaction, Part 2 (00:54:32)
Presenter: Michael Hendricks